shipping

POSTAGE COSTS & DELIVERY TIMES

We’ll ship your items to you as quickly as possible using DHL Express. Please note shipping times might be slightly delayed during peak sale periods.

Domestic shipping is $20 and International shipping is $50 under 1kg.
Sorry, we do not ship to PO boxes.

Here’s a breakdown of estimated delivery times and cost (in AUD).
Domestic (1-4 business days) – $15
New Zealand (2-3 business days) – $35
International (2-4 business days) – $50

Note: For over 1kg orders, please ask for quote at
[email protected]

INTERNATIONAL

Deliveries made Internationally arrive between 2-4 business days and will need a signature on delivery. Please supply your daytime, or work address.

If no one is available to sign for the package, a note will be left with details on how to arrange re-delivery or collection.

CURRENCY

All prices and payment made with Nicola Finetti are in Australian Dollars and include Australian GST (goods and services tax). If your order will be shipped outside Australia, this will be removed at checkout.

At checkout, your final purchase price and shipping amount will be
displayed.

TRACK YOUR DELIVERY

When your order has been shipped, we’ll send you the tracking number so you can follow its progress.

SIGN FOR DELIVERY

Be sure to supply a shipping address where someone can sign for your delivery. DHL won’t leave parcels unattended, so if you’re not home during the day, it would be best to supply a work or alternate address.
Sorry, we do not ship to PO Boxes.

PREPARING YOUR ORDER

Generally, orders placed before 11am will ship that afternoon.

CUSTOMS & IMPORT DUTY FEES

Every country has different rules about import duty and taxes. Please check what the rules are where you live, as you may need to pay duties to local government or customs officers to receive your order.

OUT OF STOCKS ITEMS

We do our best to make sure you get what you order, but sometimes things can go out of stock while we’re getting things ready. If this
happens, we’ll be in touch to try and arrange a substitute size or item, or offer a full refund for the unavailable item.